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Terms and Conditions

Terms and Conditions

Welcome to Tripinitiator.co.uk (“Tripinitiator,” “we,” “us,” “our”). This Website is designed to assist users worldwide in researching, comparing, and planning travel with ease. By accessing or using this Website for any travel-related purpose, you agree to comply with these Terms and Conditions (“Terms”). These Terms apply to all Website users and all travel-related activities or transactions conducted through the Website.

Scope of These Terms

These Terms constitute a binding agreement between you and Tripinitiator.co.uk. They govern your access to and use of the Website, including:

  • All content displayed on the Website
  • Features, tools, and functionalities
  • Travel search, booking assistance, and informational services
  • Any reservations, inquiries, or interactions conducted through Tripinitiator.co.uk

The Website is provided solely to help you:

  • Research travel information
  • Check availability of flights, hotels, car rentals, cruises, and other travel services
  • Make legitimate reservations or inquiries
  • Communicate with travel suppliers
  • Conduct lawful travel-related transactions

Any use outside these purposes is strictly prohibited.

Acceptance of Terms

By accessing or using Tripinitiator.co.uk, or by clicking “Accept” when prompted:

  • You acknowledge that you have read, understood, and agreed to these Terms
  • You agree to our Privacy Policy and Cookie Policy, which are incorporated by reference

If you do not agree to these Terms, you must not use the Website.

Eligibility

This Website is intended for individuals who:

  • Are 18 years of age or older
  • Have the legal capacity to enter binding contracts
  • Provide accurate, truthful, and complete information

Tripinitiator.co.uk may request cardholder verification or supporting documents for any booking. Failure to provide requested documents may result in cancellation.

Updates to These Terms

We may revise these Terms at any time. Updated Terms are effective once posted on the Website. Continued use of the Website signifies acceptance of the revised Terms. Users are encouraged to review this page regularly.

Website Access & Account Security

We reserve the right to modify, suspend, or withdraw the Website—or any part of it—without notice. Users are responsible for:

  • Ensuring they have appropriate internet access and equipment
  • Keeping account information accurate
  • Protecting login credentials
  • Monitoring all activity on their account

Notify us immediately if you suspect unauthorized access. We reserve the right to disable any account that violates these Terms.

Intellectual Property Rights

All content on Tripinitiator.co.uk—including text, images, graphics, brand elements, software, and layout—is owned by us or our licensors and is protected by international copyright, trademark, and intellectual property laws.

You must NOT:

  • Copy, reproduce, distribute, or modify any part of the Website
  • Use content for commercial purposes without written approval
  • Remove copyright or trademark notices
  • Separate or reuse images, videos, or graphics from associated text

Violation of intellectual property rights may result in termination of access and legal consequences.

Trademarks

“Tripinitiator,” our logo, and all associated branding are trademarks of Tripinitiator.co.uk. You may not use these marks without prior written permission. Other trademarks appearing on the Website belong to their respective owners.

Prohibited Uses

You agree NOT to use the Website to:

  • Violate any local, national, or international law
  • Exploit or harm minors
  • Impersonate Tripinitiator, employees, customers, or other individuals
  • Submit spam, harmful software, malware, viruses, or unlawful content
  • Scrape, harvest, or extract data manually or through automated tools without authorization
  • Compete with Tripinitiator by copying business models, content, or functionality
  • Attempt to hack, disable, overload, or disrupt the Website or its servers

Interactive Features & User Contributions

Tripinitiator.co.uk may offer features such as reviews, comments, messaging tools, forums, and feedback sections (“Interactive Services”). Users may submit text, images, reviews, or other materials (“User Contributions”).

By posting content, you grant Tripinitiator a worldwide, royalty-free, perpetual, irrevocable, and transferable license to:

  • Use, reproduce, modify, publish, distribute, and display the content
  • Use it for marketing, promotional, or informational purposes

You represent that:

  • You own or control all rights to the content you post
  • Your content complies with these Terms
  • Your content does not infringe any third-party rights

Tripinitiator is not responsible for User Contributions or user opinions.

Monitoring and Enforcement

We reserve the right (but are not obligated) to:

  • Remove or refuse to post any User Contributions
  • Suspend or terminate users who violate these Terms
  • Take legal action when necessary
  • Disclose user information if required by law
  • Report illegal activities to authorities
  • Block access to parts or all of the Website

Content Standards

User Contributions must NOT:

  • Be abusive, defamatory, obscene, hateful, or harassing
  • Promote sexual content, violence, or illegal activity
  • Discriminate against any protected characteristic
  • Infringe copyrights, trademarks, or third-party rights
  • Violate privacy or publicity rights
  • Mislead or deceive users
  • Encourage unlawful behaviour
  • Impersonate others or misrepresent affiliation
  • Contain ads or solicitations without permission
  • Suggest endorsement by Tripinitiator without authorization

Copyright Complaints

If you believe your copyrighted work has been used unlawfully on the Website, contact us at: [Email]. We may suspend or terminate accounts of repeat infringers.

Accuracy of Website Information

All information on Tripinitiator.co.uk is provided “as is” for general informational purposes. We do NOT guarantee accuracy, completeness, reliability, or suitability. Information may come from third-party providers and may not always be up-to-date.

Your Information & Privacy

The Tripinitiator.co.uk Privacy Policy governs all information collected through the Website. By using Tripinitiator.co.uk, you consent to the processing of your data as described in the Privacy Policy.

Communication & Contact Permissions

To process travel searches, service requests, or bookings, Tripinitiator.co.uk and its partners may contact you via phone, email, SMS, push notifications, or other channels.

You expressly consent to receiving these communications, including automated messages, even if registered on a Do-Not-Call list.

You agree to provide accurate contact information and update it when necessary.

Purchases and Additional Terms

All travel purchases made through Tripinitiator.co.uk are governed by our Terms of Sale. Additional terms may apply to promotions, features, or specific services.

Linking to the Website & Social Media Features

You may link to our homepage if the link is fair, legal, and does not imply endorsement. You must not link from websites you do not own or use framing or inline linking without permission.

Third-Party Links

Tripinitiator.co.uk may include links to third-party websites. We do not control or endorse their content and are not responsible for any losses resulting from their use.

No Agency Relationship

Tripinitiator.co.uk is a travel search and booking facilitator. We do not act as an agent or representative for travel providers.

Booking on Behalf of Others

If booking for another person, you agree to provide accurate billing information and inform all travellers of applicable terms. You are responsible for all resulting charges.

Disclaimer of Warranties

The Website and services are provided “as is” and “as available” without warranties. We do not guarantee uninterrupted service, accuracy, or absence of viruses.

Limitation of Liability

To the fullest extent permitted by law, Tripinitiator.co.uk is not liable for:

  • Direct or indirect damages
  • Loss of profits, data, or business opportunities
  • Issues caused by travel suppliers
  • Events outside our control
  • Your inability to use the Website or third-party links

Indemnification

You agree to indemnify Tripinitiator.co.uk and its partners for losses arising from your misuse of the Website, violations of Terms, or chargebacks.

Governing Law & Jurisdiction

These Terms are governed by UK law. Any disputes shall be resolved exclusively in UK courts.

Resolving Disputes

For concerns relating to bookings or Website usage, contact: info@Tripinitiator.co.uk. We aim to resolve issues within 60 days. If unresolved, you may pursue arbitration or small-claims court where legally permitted.

Booking Services Terms (Supplemental)

These apply when booking flights, hotels, rentals, or other travel services through Tripinitiator.co.uk.

Compliance with Travel Provider Policies

By booking, you agree to obey all policies set by travel providers, including fare rules, payment requirements, check-in rules, and cancellation policies.

Our Responsibility

Tripinitiator.co.uk is not responsible for travel provider-related issues such as delays, cancellations, overbookings, or service failures.

Accessibility Needs

You must confirm special assistance or accessibility needs directly with the travel provider.

International Travel Requirements

For international travel, you are responsible for passports, visas, health documents, and compliance with travel rules.

Currency & Exchange Rates

Prices may vary due to bank conversion rates or fees. Refunds are issued only in the original payment currency.

Credit & Debit Card Payments

We accept major cards. Your payment may be processed in multiple transactions. High-risk bookings may be verified.

Offers & Discounts

Promo codes reduce Tripinitiator service fees. They are single-use, non-transferable, and cannot be applied after checkout.

Airline Booking Terms

1. Airline Rules, Fare Conditions & Schedule Changes

All airline services are governed by the airline’s Conditions of Carriage. Schedules may change without notice.

2. Frequent Flyer Programmes

Mileage or loyalty crediting is not guaranteed for bookings made via Tripinitiator.co.uk.

3. Code-Share Flights

Your flight may be operated by a partner airline. Their policies apply.

4. Hazardous Materials & Restricted Items

Hazardous items such as explosives, flammables, and corrosives are prohibited under CAA guidelines.

5. Prohibited Ticketing Practices

Hidden-city, back-to-back, or throwaway ticketing is prohibited and may result in penalties.

6. Flight Segment Usage

Airlines require all segments to be flown in sequence. Missing a segment may cancel the rest.

7. Taxes, Fees & Charges

Your fare may include additional government or airline-imposed fees. Baggage and seat selection may incur extra charges.

Changes, Cancellations & Refunds

24-Hour Cancellation Rule

Some bookings may be cancelled within 24 hours (subject to service fees). Not applicable to all airlines.

General Refund Terms

  • Tickets and service fees are non-refundable unless stated otherwise
  • Refund eligibility depends on airline fare rules
  • No-show bookings are non-refundable
  • Passengers must inform us at least 4 hours before departure

Low-Cost Carriers

Low-cost airlines usually offer non-refundable, non-changeable fares.

Ancillary Bookings

Hotel and car rental bookings may have separate refund rules set by suppliers.

Responsibility & Liability

Tripinitiator.co.uk is not liable for airline decisions related to refunds, schedule changes, delays, cancellations, or baggage issues.

  • We are not liable for airline decisions related to refunds, schedule changes, seat availability, baggage issues, cancellations, or delays.
  • Any disputes or claims related to the airline service must be addressed directly with the carrier, though we will assist where possible.

Agent-Assisted Cancellations (Within 24 Hours of Booking)

Applies To Fee (per passenger / per ticket)
Domestic flights £37.57
International flights £56.35
Business & First Class (all routes) £56.35

Cancellations & Refunds (After 24 Hours)

Economy Class

Action Domestic International
Agent-assisted cancellation → Future credit £37.57 £56.35
Agent-assisted cancellation → Refund £75.14 £187.85

Business / First Class

Action Domestic International
Agent-assisted cancellation → Future credit £75.14 £75.14
Agent-assisted cancellation → Refund £187.85 £187.85

Changes to Existing Bookings (Exchange / Reissue Fees)

Airline change penalties and any fare difference still apply in addition to these fees.

When change
requested
Domestic International Business/First –
Domestic
Business/First –
International
Within 10 days of new
travel date
£37.57 £56.35 £75.14 £75.14
Beyond 10 days of new
travel date
£75.14 £187.85 £187.85 £187.85

Agent-Assisted Waivers (Special Cases)

Tripinitiator will submit waiver requests to carriers on your behalf; approval is at the airline’s discretion.

Economy Class

Route type Waiver assistance fee
Domestic £37.57
International £56.35

Business / First Class

Route type Waiver assistance fee
Domestic £75.14
International £75.14

Situations Typically Covered Under Waiver Assistance

Tripinitiator.co.uk may request waivers for refunds or credits in the situations listed below (agent fees apply as noted):

  • Death / bereavement
  • Duplicate booking
  • Infant-related issues
  • Medical emergencies
  • Military orders
  • Name change / name correction
  • No-show reinstatement requests
  • Ticket reinstatement / routing change / ticket validity extensions
  • UNMR (unaccompanied minor) related requests

Important Notes

  • All fees listed exclude airline or supplier penalties, fare differences, and applicable taxes.
  • All charges apply per passenger / per ticket unless stated otherwise.
  • Refund eligibility is determined by the airline’s fare rules, not Tripinitiator.co.uk.
  • Service fees charged by Tripinitiator.co.uk are strictly non-refundable once a booking is processed.

Cancellations & Refund Requests

How to Cancel

All cancellations must be requested by phone only.

Refund Eligibility

  • The airline fare rules allow cancellations.
  • The passenger has not been marked as a no-show.
  • Tripinitiator.co.uk is able to obtain an airline or supplier waiver (waivers are never guaranteed).

Refund Process Timeline

  • You will receive an email acknowledgment and tracking ID after submitting a cancellation request (this does not guarantee a refund).
  • Once a refund is approved by the airline, processing may take 60–90 days.
  • Tripinitiator.co.uk service fees are non-refundable.
  • A post-ticketing service fee applies per passenger/ticket when a refund is approved.
  • If the airline denies the request, the post-ticketing fee is refunded, but other service fees remain non-refundable.

Web Check-in

  • By opting for automatic web check-in, you agree to the airline’s web check-in terms.
  • You authorize Tripinitiator.co.uk to make necessary declarations on your behalf during check-in.

Seats, Meals & Special Requests

  • Requests for seats, meals, special assistance, or frequent flyer benefits cannot be guaranteed.
  • Seat-selection fees charged by Tripinitiator.co.uk are non-refundable.
  • Passengers must contact the airline directly to verify requests prior to travel.

Baggage Policy & Fees

  • Many airlines charge separately for checked baggage.
  • Fees depend on weight, size, number of bags, and airline-specific rules.
  • Both airline charges and Tripinitiator.co.uk service fees for baggage support are non-refundable.
  • Some airlines offer no free baggage allowance.
  • Additional fees may apply for overweight/oversized luggage.

Travellers must check baggage rules directly with the airline before departure.

Entry / Exit Fees

Some countries charge additional entry, transit, or exit fees. These are not included in the airfare and must be paid directly by travellers.

Round-Trip, One-Way & Multi-City Tickets

  • All itineraries follow the airline’s fare rules.
  • Multi-city trips may involve multiple airlines, each with its own rules and penalties.

Combo Fare Terms

A Combo Fare consists of two or more individual one-way tickets, possibly on different airlines.

  • Each ticket carries its own fare rules.
  • Cancellations, changes, or refunds apply per ticket.
  • Passengers are responsible for modifications to individual tickets.

Upgrade Benefits

  • Upgrade benefits such as extra baggage, seat upgrades, or boarding priority are controlled solely by the airline.
  • Availability is never guaranteed.

HOTEL BOOKING TERMS

Check-in Requirements

  • A valid government-issued ID
  • A credit/debit card in the traveller’s name
  • A hotel deposit (varies by property)

Deposits paid at check-in are separate from payments made to Tripinitiator.co.uk.

Occupancy Rules

  • Standard rooms typically allow up to two adults.
  • Additional guests may incur extra charges payable directly to the hotel.

Late Arrival & No-Show

  • Contact the hotel directly if arriving late.
  • Failure to check in on the first night may result in cancellation without refund.

Hotel Cancellations & Changes

  • Policies vary by property (non-refundable, penalty-based, or flexible).
  • Changes to prepaid bookings may require a new reservation.
  • Unused nights or services are non-refundable.

Accessibility Requirements

Travellers with accessibility needs must confirm availability directly with the hotel before booking.

Room Preferences

Preferences such as bedding, floor level, or smoking options cannot be guaranteed.

Age Requirements

The guest must meet the hotel’s minimum check-in age (commonly 18+). ID is required.

Pricing & Mandatory Fees

  • Resort fees and local taxes may not be included in the displayed price.
  • Such fees are payable directly to the hotel at check-out.

CAR RENTAL TERMS

Car rentals are governed by the supplier’s own rental contract, signed at pick-up.

  • Minimum driver age: 19+ (varies; under-25 surcharges may apply)
  • Valid driver’s licence
  • Credit card in the driver’s name
  • Vehicle category only is guaranteed, not specific models

Taxes and surcharges are determined by the rental company. Tripinitiator.co.uk is not a co-vendor.

AIRPORT PARKING TERMS

Tripinitiator.co.uk acts solely as a booking agent; the parking contract is between you and the provider.

Booking Requirements

  • Vehicle make, type, and registration number
  • A booking confirmation email (contact us if not received)

Check-in Requirements

  • Booking voucher or reference
  • Card used for payment
  • Authorization to enter the parking contract

The parking operator is liable only for proven negligence. Claims are not accepted after the vehicle leaves the premises.

Parking Policies

  • Late arrival may result in missed flights; Tripinitiator.co.uk is not liable.
  • Remove all valuables before handing over your vehicle.
  • Full payment is required before collecting the vehicle.

Parking Cancellation Policy

  • Cancellations must be done through Tripinitiator.co.uk.
  • A non-refundable booking fee applies.
  • Refunds depend on the provider’s policy.
  • No refunds for unused parking days.

CRUISE BOOKING TERMS

Pricing

  • Fares are per person, in GBP, based on double occupancy.
  • Taxes, port charges, government fees, and airfare (unless stated) are excluded.
  • A non-refundable cruise booking processing fee applies.
  • Cruise lines may add fuel surcharges at any time.

Passenger Name Accuracy

Names must match travel documents exactly. Corrections may incur fees from both the cruise line and Tripinitiator.co.uk.

Baggage

Baggage rules are determined by the cruise operator. Travellers must check for restrictions, allowances, and embarkation rules directly with the provider.

Special Requirements

  • Infant needs
  • Accessible cabins
  • Special meals
  • Medical arrangements

Requests must be submitted early and approval is subject to the cruise operator.

Cancellation Charges (Cruise Bookings)

Days Before Departure Fee (Per Person)
91+ days £112.71
61–90 days £225.42
46–60 days 50% of fare deposit
31–45 days 75% of fare deposit
0–30 days 100% of fare deposit

Once the cruise begins, no cancellations or refunds are permitted.

SERVICE FEES FOR ONLINE BOOKINGS

(Converted From USD to GBP Using 0.7514)

Service Type Applies To Code Amount (in GBP)
Online Air Transaction Fees UK Domestic & International Fees ◊ Up to £56.35
Online Hotel Transaction Fees All hotels Fees ◊ Up to £26.30
Online Car Rental Transaction Fees All rental cars Fees ◊ Up to £30.06
Online Cruise Transaction Fees All cruises Fees ◊ Up to £150.28

Contact Information

For any questions or concerns regarding these policies, please get in touch with us.