Data Privacy Policy
TripInitiator.co.uk (“TripInitiator,” “we,” “our,” “us”) is committed to protecting your personal data and ensuring that your privacy is respected. This Data Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By accessing or using TripInitiator.co.uk, you agree to the processing of your data as described in this policy.
1. What Personal Data We Collect
1.1 Data You Provide to Us
- Full name
- Email address
- Phone number
- Billing details (if applicable)
- Passport details or travel information (only when required for bookings)
- User account information
- Communication preferences
- Queries submitted via forms, chat, or email
1.2 Data Collected Automatically
- IP address
- Browser type and device information
- Pages visited and time spent
- Search queries (flights, hotels, offers)
- Cookies and tracking information
- Referral or external link sources
1.3 Data from Third Parties
- Airlines, hotels, cruise lines, car rental agencies
- Payment processors
- Travel aggregators or affiliate networks
- Advertising/analytics platforms (e.g., Google Analytics, Meta Pixel)
2. How We Use Your Personal Data
- To provide travel search, comparison, and booking services
- To complete reservations with our travel partners
- To send booking confirmations, updates, and service notifications
- To respond to customer queries and provide support
- To personalise website content, deals, and recommendations
- To send promotional offers or newsletters (only with consent)
- For analytics, website performance improvement, and fraud prevention
- For compliance with legal obligations and regulatory requirements
We do not sell your personal data.
3. Legal Basis for Processing (UK GDPR Compliance)
- Contractual necessity – processing bookings or enquiries
- Consent – marketing communications, cookie tracking, newsletter subscriptions
- Legitimate interests – analytics, fraud prevention, customer service
- Legal obligations – tax, compliance, regulatory requirements
4. Sharing of Personal Data
4.1 Travel Suppliers
- Airlines
- Hotels
- Cruise lines
- Tour operators
- Car rental companies
Information is shared only when necessary to fulfil your booking.
4.2 Service Partners
- Payment processors
- Customer support systems
- IT and hosting providers
- Marketing and analytics platforms
4.3 Legal & Regulatory Authorities
Where required by law, court order, or government request.
4.4 Business Transfers
In the event of a merger, acquisition, reorganisation, or sale of assets, your personal data may be transferred as allowed by law.
5. Cookies & Tracking Technologies
- Cookies
- Tracking pixels
- Analytics tags
- Advertising identifiers
These tools help improve website functionality, personalise deals, and analyse behaviour. See our Cookie Policy for full details.
6. Data Retention
We retain your data only for as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Maintain business records
When data is no longer required, we securely delete or anonymise it.
7. Your Rights (UK & EU Users)
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict processing
- Object to certain processing activities
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any rights, contact us at: E-mail
8. Data Security
We protect your data using industry-standard security measures, including:
- SSL encryption
- Secure servers and firewalls
- Access control and monitoring
- Regular vulnerability assessments
While we strive to secure all data, no online transmission is completely risk-free.
9. International Data Transfers
Some third-party providers or partners may operate outside the UK/EU. Where this occurs, we ensure compliance through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Other approved data protection safeguards
10. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If such data is unintentionally collected, we will delete it promptly.
11. Links to Third-Party Websites
TripInitiator.co.uk may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Users should review their respective privacy policies.
12. Updates to This Data Privacy Policy
We may update this policy occasionally to reflect changes in regulatory requirements, industry standards, or business operations. Updates will be posted on this page with a new “Last Updated” date. Your continued use of the site implies acceptance of the updated policy.
13. Contact Us
For questions, data requests, or privacy concerns, contact: info@tripinitiator.co.uk
