Privacy Policy
Tripinitiator.co.uk (“Tripinitiator,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Tripinitiator.co.uk, use our travel-search services, or interact with us online. By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
- Full name
- Email address
- Phone number
- Billing information (when required for booking)
- Passport or travel details (if required for service fulfilment)
- User account information
- Communication preferences
1.2 Automatically Collected Information
- IP address
- Device type and browser information
- Cookies and tracking data
- Pages visited and time spent
- Search queries (flights, hotels, packages)
- Referral sources
1.3 Information from Third Parties
- Travel suppliers (airlines, hotels, car rentals, cruise lines)
- Affiliate partners
- Payment processors
- Analytics and advertising platforms
2. How We Use Your Information
- To provide and improve our travel-search and booking services
- To process bookings, payments, or reservations
- To communicate booking confirmations, travel alerts, or service updates
- To send promotional offers, newsletters, and deal alerts (only with consent)
- To personalise user experience and display relevant travel deals
- To detect and prevent fraud, security issues, or unauthorized activity
- To analyse website usage and improve performance
3. Legal Basis for Processing (GDPR Compliance)
- Consent – when you opt-in for newsletters or promotional emails
- Contractual necessity – when processing bookings or inquiries
- Legitimate interest – for analytics, improvement, fraud prevention
- Legal obligation – complying with applicable laws and regulations
4. Cookies and Tracking Technologies
- Remember user preferences
- Improve search results and functionality
- Deliver personalised advertisements
- Measure website performance
You can manage cookies through your browser settings or via our on-site cookie consent tool.
5. Sharing and Disclosure of Information
5.1 Travel Partners
We may share your information with airlines, hotels, car rental companies, cruise lines, tour operators, and booking systems—only when necessary to complete your booking.
5.2 Service Providers
- Payment gateways
- Customer support tools
- Email service providers
- Data hosting/IT partners
5.3 Legal Compliance
We may disclose your information when required by law, court order, or government request.
5.4 Business Transfers
If Tripinitiator is merged, acquired, or undergoes restructuring, customer data may be transferred as permitted by law.
6. Data Retention
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
After this period, your data is securely deleted or anonymised.
7. Your Rights (For UK & EU Users)
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion (“Right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request portability of your data
- Lodge a complaint with the ICO
To exercise these rights, please contact: E-mail
8. Data Security
- SSL encryption
- Secure servers and firewalls
- Regular audits and risk assessments
- Access controls
While we take all reasonable measures, no system is 100% secure.
9. International Data Transfers
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Other GDPR-approved safeguards
10. Third-Party Links
Our website may contain links to third-party websites or travel suppliers. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
11. Children’s Privacy
We do not knowingly collect personal information from individuals under 16. If collected unintentionally, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website indicates acceptance.
13. Contact Us
For questions, requests, or privacy-related concerns, please contact: info@tripinitiator.co.uk
